NDIS QSC Sector Readiness Project Resources and Events

Upcoming events

We have now completed two rounds of workshops, firstly, an Introductory NDIS Commission Workshops for Psychosocial Providers, and secondly, a Code of Conduct, Complaints management and  Incident Reporting Workshop! Thank you to everyone who provided feedback on the first two rounds. 

Our third workshop will target Positive Behaviour Support and Restrictive Practices under the NDIS Commission. A key aspect of this is that some practices that mental health providers traditionally view as safeguarding may be considered restrictive practices under the NDIS Commission and therefor subject to regulations.  How does this impact on psychosocial service providers, what policy and procedure do you need to have in place to meet the requirements of the NDIS Commission?

Email ready4QSC@waamh.org.au to register for any of the following sessions: 

Online Monday 23 November 9:30 - 10:30 am

Face to Face or Online Friday 27 November 9:30 - 10:30 am 

Key resources

NDIS Quality and Safeguards Commission website 

NDIS Practice Standards and Quality Indicators

NDIS Code of Conduct

WAAMH NDIS Provider Registration Fact Sheet

Staff Training Resources

The NDIS QSC has developed the Worker Orientation Module ‘Quality, Safety and You’, this is an interactive online course that explains the obligations of workers under the NDIS Code of Conduct. As part of ongoing learning, and to support compliance with the Code, we recommend all registered and unregistered NDIS providers include the module within their training and induction process for all workers, volunteers, and board members.

National Disability Services (NDS) is a peak body for the wider disability sector and are also delivering a NDIS QSC Sector Readiness Project. They have great resources and training modules available on their website to help organisations comply with the NDIS QSC. This includes the Zero Tolerance Framework that is designed to assist disability providers to understand, implement and improve practices which safeguard the rights of people they support.

Audit Preparation Resources

 The DSC Registration Tool  will help you identify which audit pathway you will need to undertake and which modules your organisation will need to comply with. This is determined by the registration groups that your organisation delivers.   

 The NDIS Practice Standards and Quality Indicators –   Gap analysis template (certification)  is a great place to start preparation for the Self-Assessment component of  the online registration renewal process. Completing this gap analysis will help you identify what policies, procedures and process you already have in place, and what you will need to develop further in preparation for audit.

Behaviour Support Resources for Implementing Providers

 The NDIS QSC has developed a fact sheet  that outlines the requirements for providers who use restrictive practices and providers who write behaviour support plans. Restrictive practices under the NDIS QSC include seclusion, chemical restraint, mechanical restraint, physical restraint, and environmental restraint. The NDIS QSC also provides this video overview including the monthly reporting requirements of restrictive practices.

 Behaviour Support Resources for Practitioners

The NDIS QSC provides a Positive Behaviour Support Capability Framework that has a focus on the skills and knowledge required to deliver Positive Behaviour Supports, that are underpinned by evidence based practice. The Framework aims to strengthen the safeguarding for people receiving behaviour support and promote a commitment to minimising and ideally eliminating restrictive practices. Assessment against the framework will form the basis for determining suitability of behaviour support practitioners. A self-assessment for behaviour support practitioners against the Framework can be conducted to gather evidence to support the suitability assessment.

 Other Useful Resources

Western Australia’s Individualised Services (WAiS) work to promote self-directed supports and services and are also delivering a NDIS QSC Sector Readiness Project focusing on regional and remote providers in WA. WAiS provide a number of great, easy-to-read resources and may be able to provide information for Aboriginal and/or Torres Strait Islander Organisations operating in more remote locations throughout WA. 

MHCC Embracing Change Webinars – a series of 10 webinars put together by the Mental Health Coordinating Council about applying the practice standards in Psychosocial Disability Services.

Everyday Practice – NDIS Education and Collaboration Hub – a collection of online education and capacity building resources for NDIS providers to implement best practice service delivery and comply with the with QSC requirements. This website is the product of a collaboration between Amergin and Queenslanders with Disability Network. 

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