Date and time
10 Feb 2021
09:00 - 13:00
De-escalation: 10 + 11 February 2021 - ONLINE
Online learning starts here
The de-escalation course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or when a situation is escalating, and it provides a set of tools and strategies to respond in ways that are likely to result in positive outcomes.