Date and time
10 Aug 2020
09:00 - 12:00
De-escalation: 10 + 11 August 2020 - ONLINE
Online learning starts here
The de-escalation course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or when a situation is escalating, and it provides a set of tools and strategies to respond in ways that are likely to result in positive outcomes.