NDIS Quality and Safeguards Sector Readiness Project for Psychosocial Providers

NDIS service providers are regulated by the NDIS Quality and Safeguards Commission (NDIS Commission). WAAMH is funded by the WA Department of Communities to support the capacity building of psychosocial disability supports service providers to operate in compliance with the NDIS Commission requirements, including the NDIS Practice Standards and Quality Indicators.

The project aims include:
  • Assisting providers to understand and address the NDIS Commission requirements.
  • Develop strategies to address identified gaps in provider capacity to meet the NDIS Commission requirements.

This page contains information about upcoming workshops, factsheets, operational tools and resources developed and delivered by the WAAMH NDIS project team. Also included are key resources from regulatory bodies and other sector development projects.

The Project team recognises the complexity, and at times overwhelming nature, of the NDIS environment. Our simple fact sheets are kept to 2 pages and include links to further resources and other relevant information.

WA Individualised Services (WAiS) has released a Register of Independent Behaviour Support Practitioners who you can connect with, to participate on Quality Assurance panels, as required under the WA Authorisation of Restrictive Practices policy and guidelines. If you request to have a practitioner from this register to participate on a Quality Assurance Panel, the cost of the practitioner will be funded by the Department of Communities. If you require a practitioner, please download and complete the form here and email ceo@waindividualisedservices.org.au

WAAMH operational tools are designed to record and track information and processes in compliance with the relevant standards, legislation and rules and help provide evidence for audit. Also be sure to access the WAAMH NDIS Interactive Workbooks above.

Other tools found here will help identify audit pathway, identify gaps in compliance and provide templates and registers for incident, complaints and risk management.

The NDIS has developed the Worker Orientation Module 'Quality, Safety and You' and recently released new worker induction modules consisting of eight 45 minute modules for staff new to the  disability sector.

National Disability Services (NDS) have some great training resources including the Zero Tolerance Framework that is designed to assist disability providers to understand, implement and improve practices that safeguard the rights of people they support.

Registered NDIS providers in WA can apply for an attendance subsidy for workers completing Enterprise Training Program (ETP) funded units. The subsidy will contribute $45 per hour of training attendance, with a 100 hour cap per eligible worker.

Mental Health Victoria has developed a Psychosocial Learning Hub designed with a mobile NDIS workforce in mind, this is a fee for service training program and well worth looking into.

The NDIS Worker Screening Check is managed by the WA Department of Communities Worker Screening unit. Be sure to check the transitional arrangements and utalise the WAAMH Worker Screening Tracker found in Operational Tools section above.

Western Australia’s Individualised Services (WAiS) work to promote self-directed supports and services and are also delivering a NDIS QSC Sector Readiness Project focusing on regional and remote providers in WA. WAiS provide a number of great, easy-to-read resources and may be able to provide information for Aboriginal and/or Torres Strait Islander Organisations operating in more remote locations throughout WA.

MHCC Embracing Change Webinars - a series of 10 webinars put together by the Mental Health Coordinating Council about applying the practice standards in Psychosocial Disability Services.

Supported by:

Government of Western Australia - Department of Communities