Health Consumers’ Council (WA) Inc.

Founded in 1994 The Health Consumers' Council (WA) Inc. (HCC) is an independent not-for-profit, community based organisation, representing the consumer voice in health policy, planning, research and service delivery in Western Australia.

Health Consumers’ Council (WA) Inc.
Street Address
Unit 6 / Wellington Fair, 40 Lord Street,, East Perth, WA, 6004
Phone
9221 3422
Email
[email protected]

Visit Website


Services Provided

Individual Advocacy

Our Advocacy Service assists people with problems in the health system, it a free service. Our Advocates are experienced in consumer rights, knowledge of the health system and consumer responsibilities, however they are not trained in medicine or law. The knowledge gained in our advocacy services assists with our recommendations on health service improvements.

Who it's for

The service is available to all WA health consumers. The HCC is keenly aware of the difficulties facing people in remote locations and regions outside the metropolitan area. Patients in rural and remote areas are encouraged to use our service by calling the country free-call number, 1800-620-780.

Funded by

Western Australia

  • EAST PERTH 10 km

Service Coordination

The Aboriginal Advocacy Program supports Aboriginal consumers experiencing problems in the health system through - individual advocacy, community forums, working with health services to evaluate and identify barriers and training in advocacy; consumer engagement; and complaints management for service providers and consumers in WA.

Who it's for

Aboriginal Health Consumers and Aboriginal Health Service Providers

  • EAST PERTH 10 km

Sector Development

The Consumer Participation and Engagement Program offers health consumers the opportunity to create positive change in health care with several methods of providing input, these include: • Participating in focus groups/sharing your patient journey. • Attending and participating in HCC forums • Becoming a Consumer Representative • Participating in online surveys • Sharing what works and what doesn’t

Who it's for

Health consumers and health providers in WA

Funded by

Western Australia

  • EAST PERTH 10 km