• 20 Sep 2018

    Time: 09:00 - 16:30

    Mental Health Communication - 20/09/2018 - PERTH

    Training Course, Featured

    Whether you are a specialist service provider in the mental health sector or someone dealing with the general public, a strong suite of communication skills for engaging with people experiencing mental health difficulties is essential. This course is brought to you by WAAMH's training team.

    Specifically focused on helping participants to develop professional relationships with people experiencing mental health issues, this course will help you understand some of the communication challenges and issues relating to some mental illnesses and provide a range of effective strategies for productive engagement.

    Content covered includes how to:

    •  Establish rapport 
    •  Engage meaningfully and ensure message clarity
    •  Anticipate triggers and recognise warning signs
    •  Use reassuring language
    •  Maintain calm
    •  Verbal and nonverbal defusing techniques
    •  Respond to delusions or unexpected behaviour.


    There are two scholarship places available for consumers or carers who face financial difficulty in attending this course. Scholarship applications close 10 days prior to course and the successful applicants will be notified five business days prior to commencement of the event.

    The cost will be 10% of the course rate.
    To apply for a scholarship place click here to complete the application. 

    Payment Options:

    Credit Card: Use "Register Now" below.
    Invoice: This option will incur a $30 admin fee. Please click here to request invoice. 

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    Venue Map
    Workzone Building, Level 1 (main reception) 1 Nash Street, PERTH (Attendees required to sign-in at main reception and also in the workshop class)


    • Associate Member (2018/19): $220.00
    • Full Member (2018/19): $195.00
    • Non-Members: $245.00
    • Scholarship pre-approval required : $19.50

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